Volunteering at CALS

We welcome applications from people who wish to volunteer at the Community Advice and Law Service. Volunteers do not give legal advice but can help with administrative and casework tasks, such as:

  • Dealing with incoming and outgoing post
  • Filing, faxing and photocopying
  • Assisting with orders for stationery and office equipment
  • Entering data onto electronic records
  • Meeting and greeting members of the public who come to CALS for advice
  • Contacting clients to arrange and confirm appointments, to ensure that they remain in contact with the service and to obtain feedback after their cases have been closed
  • Undertaking legal research
  • Assisting with routine casework tasks as directed by individual advisers
  • Completing welfare benefit forms with clients

Volunteers are expected to have a good standard of numeracy and literacy; to be able to work as part of a team; to be committed to the work and aims of the Community Advice and Law Service. We ask volunteers to make a commitment to at least 6 months and to attend for a minimum of one half-day per week.

We offer volunteers training and support, to help them develop the skills they need to carry out the tasks allocated to them and to achieve their longer-term career aims.

At any given time, we have a limited number of volunteer placements available.

For more information about volunteering at CALS and about current vacancies, please contact:

glenda.terry@cals.uk.net or call 0116 2421120