The Community Advice and Law Service (CALS) is a not-for-profit organisation, registered charity and company limited by guarantee. 

EMMA Quality Officer

Salary: £32,000

Full Time

2 x roles, 1 until October 2021, 1 until the end of March 2022

Closing Date: First deadline for applications is 4th March 2021

The EMMA partnership is a network of charities providing debt advice to people in the East Midlands, led by the Community Advice and Law Service (CALS). CALS is and independent advice provider based in Leicester. 

We are looking for experienced debt professionals to join our Quality Team. The successful candidate will be enthusiastic about providing high quality debt advice, and  about supporting others to succeed. 

The role will encompass a range of quality activities, including conducting file reviews, delivering training, giving feedback to advisers, and supervising trainee debt advisers. 

The post holder will work remotely and from home, and will be required to travel throughout the East Midlands to conduct visits to EMMA partner organisations when safe to do so. 

To apply, please complete the attached application form found on the CALS website. We will not accept CVs or applications in other formats. 

We will review applications after 4th March 2021, but we will remain open to applications until the end of March 2021 unless appropriate candidates are identified sooner. 

Job Description and Person spec-QO_FINAL

Application Guidance Notes

Diversity Monitoring form

Application Form

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