Join Our Team

The Community Advice and Law Service (CALS) is a not-for-profit organisation, registered charity and company limited by guarantee. 

Current Vacancies 

EMMA Quality Officer

The EMMA Partnership is a network of charities providing debt advice to people in the East Midlands, led by the Community Advice and Law Service (CALS). CALS is an independent advice provider based in Leicester.

In this role, you will work as part of the EMMA Quality Team to improve the provision of high-quality debt advice across the East Midlands, working collaboratively with delivery suppliers and supporting them in implementing improvement activities and in assessing and monitoring the quality of debt advice they provide.

  • Applicants should have expert knowledge of, and proven ability to deliver debt advice, have up-to-date knowledge of the key issues of debt advice, and have an understanding of compliance monitoring, along with a proven commitment to continuing professional development.

Location: Remote, Home-based role with some travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

Job Type– Fixed term contract until 30th January 2023 with extension subject to funding- 37 hours per week

Salary- £33,604 per year

Application deadline – 09.00am, Monday 1st August 2022. Interviews are scheduled for the week of 8th August 2022.

Please contact us by email (recruitment@advice-cals.org.uk) or telephone (0116 242 1120) for further information or to request an application pack via email.  Application pack documents can also be found below.

To apply, please email a completed application form to recruitment@advice-cals.org.uk. 

CVs will not be accepted.

Background information

Diversity monitoring form

Guidance notes for applicants

Job Application Form – EMMA Quality Officer

Job Description and Person Specification- EMMA Quality Officer

EMMA – Remote Debt Supervisor x 2

The EMMA Partnership is a network of charities providing debt advice to people in the East Midlands, led by the Community Advice and Law Service (CALS). CALS is an independent advice provider based in Leicester. 

We are looking for two experienced debt professionals to join our Quality Team. The successful candidates will be enthusiastic about providing high-quality debt advice, and about supporting others to success.

The role will encompass a range of quality activities, including conducting file reviews, delivering training, giving feedback to advisers and supervising trainee debt advisers. 

Location: Remote, Home-based role with some travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

 Job Type- Fixed term contract until 30th January 2023 with extension subject to funding- 37 hours per week

Salary- £31,525 per year

Application deadline – 09.00am, Monday 1st August 2022. Interviews are scheduled for the week of 8th August 2022.

Please contact us by email (recruitment@advice-cals.org.uk) or telephone (0116 242 1120) for further information.

To apply, please email a completed application form to recruitment@advice-cals.org.uk. 

CVs will not be accepted.

Background information

Diversity monitoring form

Guidance notes for applicants

Job Application Form – Remote Debt Supervisor

Job Description and Person Specification- Remote Debt Supervisor

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn