Quality Officer

 The EMMA partnership is a network of charities providing debt advice to people in the East Midlands, led by the Community Advice and Law Service (CALS). CALS is an independent advice provider based in Leicester. 

We are looking for experienced debt professionals to join our Quality Team. The successful candidate will be enthusiastic about providing high quality debt advice, and  about supporting others to succeed. 

The role will encompass a range of quality activities, including conducting file reviews, delivering training, giving feedback to advisers, and supervising trainee debt advisers. 

The post holder will work remotely and from home, and will be required to travel throughout the East Midlands to conduct visits to EMMA partner organisations when safe to do so. 

To apply, please contact us for an application pack including application form and full job description/person spec. We will not accept CVs or applications in other formats. 

Applications close at 9:00 on 31^st Jan 2022, with Interviews scheduled for Friday 4^th Feb 2022.

Please note that the position is permanent until end of June 2022 but likely to be extended further after successful probation and funding confirmation.

For more information and an application pack, please email enquiries@advice-cals.org.uk or contact us on 0116 242 1120.